Come utilizzare l'AI trusted per supportare i processi di business manifatturieri
Raoul Alfredo Rocher - IBM Italia
Elena Granata, IBM Italia
Part 1 - Let's play
Part 2 - Use case for manufacturing
Part 3 - Predictive maintenance
Part 4 - And now?
Presentazione in lingua inglese
Generative AI use cases
Area of interest
- Human Resources
Generative Area of interest
- Generate job description
- Help in job Recruitment
Benefits
- Skill of the company
Area of interest
- Marketing
Generative Area of interest
- Generation of post
- Generation of market trend
Benefits
- More activity to the business
- New revenuw
- New way to contact clients
Area of interest
- Customer care
Generative Area of interest
- Generation of email for the customer.
- NLP extraction for customer engagement.
- Cognitive virtual assistant for customer interaction
Benefits
- NPS
- Clients
- Loyalty of the client
Extract value from data in manufacturing?
AI use case
-Anomaly Detection
- Predictive Maintenance
Description
Identify, in a proactive way before the fail, if a component or a plant could generate issue
Business challenge
- Avoid the stopping of the production, and maximize the value of the product
Key performance indicator (KPI)
- N of stop production
- N piece / N° old piece
AI use case
- Knowledge management
Description
- Extract information from non structured text like technique manual and complicated instruction
Business challenge
- Avoid Repetitive, timeconsuming tasks and manual processes, ask a question and answer based on non structural data like pdf
Key performance indicator (KPI)
- Time to respond
- NPS
- Contact resolution
AI use case
- Supply Chain Optimization
Description
- Optimize the warehouse, optimize the shipment, pptimize the human inside the plant
Business challenge
- Optimize storing, Production, human management
Key performance indicator (KPI)
- Provider managemen
- % order complete
- Human feedback
Continua nel PDF
Area of interest
- Human Resources
Generative Area of interest
- Generate job description
- Help in job Recruitment
Benefits
- Skill of the company
Area of interest
- Marketing
Generative Area of interest
- Generation of post
- Generation of market trend
Benefits
- More activity to the business
- New revenuw
- New way to contact clients
Area of interest
- Customer care
Generative Area of interest
- Generation of email for the customer.
- NLP extraction for customer engagement.
- Cognitive virtual assistant for customer interaction
Benefits
- NPS
- Clients
- Loyalty of the client
Extract value from data in manufacturing?
AI use case
-Anomaly Detection
- Predictive Maintenance
Description
Identify, in a proactive way before the fail, if a component or a plant could generate issue
Business challenge
- Avoid the stopping of the production, and maximize the value of the product
Key performance indicator (KPI)
- N of stop production
- N piece / N° old piece
AI use case
- Knowledge management
Description
- Extract information from non structured text like technique manual and complicated instruction
Business challenge
- Avoid Repetitive, timeconsuming tasks and manual processes, ask a question and answer based on non structural data like pdf
Key performance indicator (KPI)
- Time to respond
- NPS
- Contact resolution
AI use case
- Supply Chain Optimization
Description
- Optimize the warehouse, optimize the shipment, pptimize the human inside the plant
Business challenge
- Optimize storing, Production, human management
Key performance indicator (KPI)
- Provider managemen
- % order complete
- Human feedback
Continua nel PDF
Leggi tutto
Fonte: SAVE Bergamo aprile 2024 AI e Industria 4.0: sfide del presente e prospettive
Parole chiave: AI Intelligenza artificiale per l'industria, Industria 4.0
- Trans Audio Video
- Francesco Senatore
- Marco di Rienzo
- Cristiana Burdino
- Emanuele Goldoni